Frequently Asked Questions
How do I qualify for Home Health?
You must be home bound and have a need for skilled services. Nursing, Physical Therapy, Occupational Therapy or Speech Therapy are the qualifying services.
If I qualify for Home Health, what would be the next step?
Smart Health Care must receive a verbal or written order from your physician for home care. Once that order has been received, a Registered Nurse will come out and evaluate your home health needs.
Will I be responsible for out-of-pocket expenses?
Smart Health Care bills the insurance company for all services rendered. You will not receive a bill from our company for services.
What type of insurance do you accept?
Smart Health Care accepts Medicare Part A and Part B and Select Medicare HMO's. We accept Medicaid, VA Pay and some Private Insurances.
How do I go about getting a wheelchair or other equipment for myself or for my loved one?
Your physician must see a need for the equipment requested, If a need is identified the physician will send a referral directly to a DME supplier or to us, and we will forward the information to the appropriate providers.
What is the scope of the Home Health Aide services?
Our home health aides are restricted to limited environmental care related to patient care only. They may perform light housekeeping in the patient's area and prepare light meals if necessary.
Do you supply incontinent supplies? If so, how much do they cost?
Yes, we supply incontinent supplies but there are restrictions on the amounts and frequency. The supplies are no cost to you.
Does Medicaid cover all qualified services?
Physical Therapy, Occupational Therapy, and Speech Therapy are covered by Medicaid only when confirmed by prior authorization.
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